This is the second post I’ve written specifically on book signing, as this is a topic I have some experience with. So, I’d like to share what I’ve learnt and what the experience is like for authors embarking on this scary and exciting journey.
Back in 2012, I had a sell out book launch in prestigious ‘Bookseller Award Winning’ Octavia’s Bookshop, followed by a very successful Waterstones book signing tour. It was both exhausting and exhilarating and costly in terms of petrol/gas and parking, but I loved it and sold a lot of books! Yay!
Fast forward to now. I’ve done my first book fair, my first reading and attended my first convention for my novel, White Mountain (published 1st Dec 2014 by Grimbold Books & Kristell Ink Publishing), and am embarking on yet more signing dates.
Along the way, I’ve learnt things that work and things that don’t and have had invaluable advice from booksellers and staff on what they like and are looking for, and what they really don’t like!
Now, getting any signing dates is an achievement in itself, it’s very tough out there and many bookshops simply aren’t interested in smaller press and indie authors, sadly all they want are the big names and celebrities to draw big crowds. However, another HUGE reason the large bookshop chains such as Waterstones, WHSmith’s, Foyles or Barnes & Noble in the US have pretty much stopped all indie author signings, is due to the bad behaviour of a few over zealous writers who have ruined things for the rest of us.
Stories of customers being accosted by authors prowling the shops, book in hand, and pouncing upon them or frogmarching them to the tills, have effectively given Waterstones the excuse to shut their doors to all of us. Yes, that one rotten apple really can spoil the barrel!
The climate out there for any author wanting to do signings, is certainly not easy. Waterstones in particular have actually stated that they are no longer doing local author signings in any of their stores, this is a new company wide policy, since I did my Waterstones signings two years ago, which has to be at least partly due to unprofessional bad behaviour by a few idiot authors.
So, what makes an author attractive or not to a bookshop?
For what it’s worth, here’s what I’ve learnt about the art of book signing, I hope you find it helpful. In no particular order, here are my 8 do’s and don’ts:
- Do your homework on the shop you’re signing in. What sort of books do they sell more of? What authors have signed there? Do they have a particular specialism or niche? What is the name of the owner or event manager? If you’re prepared, you’ll look like a true professional and will immediately impress the bookshop owner/staff. No, you don’t need to know every little detail about the shop, but you do need to look like you’re interested in them.
- Do organise yourself. Plan your event, what to take/is appropriate to take (depending on whether it’s a children’s bookshop, fantasy/horror bookshop, general book store etc.), know your route there, where the shop is, how to get there, how long it takes, petrol/gas needed, tolls, parking, everything. Will you be eating at any stage? Take water…ALWAYS TAKE WATER! Trust me, you’ll need it!
- Do publicise the event. You want it to be as big a success as it can be. So set up FB event pages, tell your family and friends and anyone who will listen. If it’s appropriate make up some cheap flyers or photocopies advertising the event that you can leave at work, try to organise some newspaper coverage if possible.
- Do be professional. Remember that the bookshop is doing YOU a favour in having you sign there. Yes, it’s a mutually beneficial relationship as they will take between 30 – 40% from each book sold. But do be thankful and courteous – humility goes a long way and will get you asked back again!
- Do be flexible in approach and practicalities. Obviously bookshops vary in size from the very petite to the large. By all means take that huge banner along with you, but be aware that some shops may not want it taking up precious floor space if space is tight.
- Do provide as many visual aids as possible. We are a very visual species, we buy with our eyes, which is why book covers are so crucial and a bad cover can do untold damage on a great book (I have personal experience in having previously had a very crappy cover – I LOVE my new publisher’s cover which is so good it’s edible!). So, provide materials which will draw the customer to you, whether it’s posters, flyers, bookmarks, postcards or illustrations from your book. Use them. A note of caution though, you have to use your judgement here as an over cluttered table will detract rather than attract, so choose a few striking images/visuals only. For me, being an illustrator too, it’s quite easy as I take along an illustration book to showcase my work, pull in curious customers and it’s a great thing for people to flick through. This is especially useful if you have more than one customer at your table, so while you’re chatting to one person the other is kept busy and interested by the illustrations.
- Do keep a record of the number of books you actually sign and sell, this may sound obvious and rather daft, but in amidst the nerves, adrenaline and chatting to customers it’s easy to lose track. You’ll need to know the exact number of books sold either for your publisher or yourself so that invoices to the bookshops are accurate.
- Do enjoy yourself or at least try to. Yes it can be nervous as hell, embarrassing and buttock clenching at times, but you’ll need to try and relax. No customer is going to approach an uptight nut job. Find your pace, what makes you comfortable and enjoy yourself. Remember, if you can get a signing in a bookshop, that’s one more bookshop stocking YOUR book and before you know it you’ll be wanting to do more and more signings for the rush of adrenaline as much as for the book sales!
- Don’t behave like a diva. You’re not the star, your book is. Diva behaviour will GUARANTEE that you won’t be asked back again. Although you should pat yourself on the back for having written a book, you must also temper that ego with the fact that nowadays every other person seems to have written a book too. The market has never been more saturated and sadly, a lot of it is detritus, poorly written and poorly edited, but nonetheless, it also makes it damn difficult for your brilliant fiction to rise above the masses and be noticed. Acting like a diva will get you remembered in the wrong way!
- Don’t be offended or put off if your signing table is the size of a napkin, or if you are placed at the back of the shop, behind a sign, next to the toilet, out in the cold entrance, or are given no table are all. Every bookshop is different, EVERY one, even the big chains differ from shop to shop, so be adaptable.
- Don’t intimidate your customers. An obvious, eh? Well you’d be surprised how many authors can come across in a very intimidating fashion and end up putting more potential buyers off just by their body language. Be cheerful, approachable, don’t stare or keep eye contact too long if the customer is merely browsing and casting a curious look your way and don’t cross your arms.
- Don’t pounce on customers, shadow them, follow them around the shop like a puppy, frogmarch them to the tills, prowl the shop like a cougar book in hand and strike up false conversations. People aren’t stupid, they know you’re bothering them to try to sell them your book. DON’T DO IT!!! You’re not a secondhand car salesman or trying to hock some dodgy stuff from the back of a van. It’s tacky and unprofessional. You are a professional writer, an author, novelist, behave like one. If people are interested in your book, THEY WILL COME TO YOU! If they’re not interested, then shoving your book under their nose won’t get them buying it and again, will guarantee complaints against you and guarantee that you won’t be invited back! Respect your customers enough to let them CHOOSE what they want to buy. Hard sell NEVER works. Honestly ask yourself – when you’re quietly browsing in a bookshop, do YOU want a stranger sidling up to you? No.
- Don’t be late. I know I’m terrible at being late for things, but you really cannot be late for signings. If you say you’ll be there at a certain time, BE THERE! In fact, a good rule is simply to be 30 mins early (40 mins if you want), that way you can introduce yourself, see what space you’ll be working in and have time to set up without being too flushed and flustered.
- Don’t be too laid back. This is a big thing, someone has actually invited you to sign your book in their store. So be professional, be organised, know your route there, exactly where the shop is, where you’re going to be parking, exactly how long it takes to get there, what materials you need to take with you, etc., etc. Think of it like a job interview, at the beginning you’ll be as nervous as a job interview before you settle into it and start to enjoy yourself, but you need to look and act the part. Be yourself, but on a good day!
- Don’t be too pushy. Even when customers are interested and come to you, you still need to sell them your book, get them interested, hooked, in what makes your book special. But don’t be too pushy about it. It is a fine line, but there’s nothing more off-putting that a desperate person. So practice your spiel beforehand on your friends and family, anyone who will listen, so you can perfect how you’ll speak and deal with people.
- Don’t stand! This may sound weird to you, but if you don’t follow any of the advice above, FOLLOW THIS! I cannot tell you how important this is and just how many times bookshop staff have said to me that they like their authors to stay seated. It’s what bookshops and customers expect. SO SIT YOUR ASS DOWN! Actually a recent bookshop member of staff put it brilliantly, “People like to feel at ease. You have to make the customer feel in charge, in power, so they have to be taller than you. If you’re sitting down you’re more approachable, so more people will approach you.” Absolutely! It’s basic psychology 101, let the customer be in the position of power. Stay seated and let them come to you. You won’t look lazy, indifferent or too laid back, you’ll look like a professional. Since when did you ever see a major writer standing up to do a book signing? They don’t. They’re always seated. They’re not signing autographs outside of a football stadium or a film premiere, and neither are you. SIT DOWN!
There, that’s about it! Some of the points may seem obvious but you’d be amazed how you forget everything. It’s easy to panic and forget your name when your first customer looms up. Just breathe, try to calm down, smile and be friendly. Don’t talk too fast and remember to sign your books properly. Even after doing quite a few signings, at a recent book fair and in the heat of the moment, I found myself signing my scribbling signature like I’d do for a cheque rather than actually writing my name! Duh! Remember too, that a lot of customers want their books dedicated/scribed to someone, rather than just having an author’s name.
Other than that, just make sure you have a good supply of reliable pens (black looks best), some clear acrylic book stands (not all bookshops will supply you with these so bring your own), water, a notepad, some good visual aids and of course your lovely books!
For more information on the mechanics of how it actually feels doing a book signing, check out my previous post: https://sophieetallis.wordpress.com/2012/10/29/book-signing-what-you-need-to-know-but-were-afraid-to-ask/
There you go! GOOD LUCK my friends and may the pen be with you! 😀 xxxx
Reblogged this on Tricia Drammeh and commented:
Some excellent advice from Sophie Tallis on how to have a successful book signing. Please visit her blog for an excellent Do’s and Don’ts list.
Ah, thank you Tricia!!! You’re a sweetie! Lol, I’m by no means an expert, I think it just comes down to actually listening to what the bookshop & staff want. They all just want authors to stay seated and not bother customers, so people interested in their book will come to them! 😀
Really good advice here and some of it is so simple. I’m the type of person that stands normally, it’s just where I feel comfortable. However, having it pointed out that it puts customers at ease if the author is seated, makes a whole lot of sense. When I get to this stage in my career I will remember your advice here, thank you!
No problem sweetie! I know its a tricky thing, as usually I’d just say do whatever feels right for you. But in this case, I think the main thing is to do whatever the shop wants. Lol, I know it sounded weird, saying ‘sit down’, but every shop I’ve been in all want their authors to stay seated and not bother the customers but let them come to you! Lol, its a strange and funny ride that’s for sure! Huge good luck with your book and future writing career, you’ll do well sweetie! 😀 x
This is something I’ve often thought about and actively attempted on a couple of occasions in two larger books stores in London. I will try again, and this time armed with good, sound advice. Thank you.
My pleasure and GOOD LUCK! Let me know how you get on, I’ll be keeping my fingers and toes crossed for you. 🙂
Interesting information. I have no idea what authors go through at a signing.
It’s a strange and thrilling ride! The best way I can think of to describe it, is being naked in public while chatting to strangers. It’s a weird mix of fear, adrenaline, boredom, and sheer delight! 😀
Dressed in professional persona. 😀
Lol, absolutely! 😀
Thanks honey! 😀
I don’t have a book to sign… yet, but I’ll remember your suggestions when the time comes.
This is so interesting.
Thank you, jazzfeathers! Again, I think the most important thing is to listen to what the bookshops and staff want. Certainly in my experience, they’ve all said they prefer authors to stay seated and have a soft sell approach and that way sells more books too. Perhaps I’m unusual, but when I’m quietly browsing in a bookshop I really don’t want someone coming up and bothering me, I think most people feel that way. But see what works for you hon. 😀
Great blog post. It’s always enjoyable reading about crazy bad behaviour, and for the sane among us you’ve got some smart tips. Thanks for sharing.
My pleasure, LG. I just figure it’s hard enough out there for all indie authors, whether they’re small press or self-pubbed, so any help or advice I can give I’m happy to share. 😀
That’s excellent advice. I didn’t know that about Waterstone’s but I’m not surprised. I’ve done a signing, dabbled with a con and my local Christmas Fayre. I think courtesy is the key. A little politeness and charm goes a long way.
Thanks honey. 😀 Absolutely, always be polite and courteous, lol, you’d be surprised how pushy some people can be, it’s no wonder Waterstone’s have used that as an excuse to shut all of us out. 😦
This is excellent advice Sophie – thank you so much! As someone who has yet to go through this stuff, it is so thoughtful and generous of you to share your hard-won experience so freely. Especially as there is a lot about a lot out there – but this is the first time I’ve read such a detailed and helpful list of how to behave at a book signing…:)xx
Ah, thank you sweetie, that’s so kind of you. Lol, I know what you mean about the sheer plethora and weight of information out there, but things like book signings can often be missed and it’s such a crucial area for those embarking on it, as it’s a great way to raise your profile, make great contacts and sell books! Also, there really is no better way to engage directly with your readers. 😀 xxx
And it doesn’t hurt that you’ve got such a warm, engaging personality:))
Lol, oh thank you sweetie! I’ll slip you a tenner for that! 😀 xx